Never miss a call, not even when all your agents are busy, when the call queue is too long or when you are unable to answer the phone for any other reason. Use Voice2email to let callers leave a message that you will then receive as an audio recording via email.
Increase your availability
Since you will no longer miss any calls and you can handle voicemail messages at a convenient time, you will increase your company’s availability.
Increase customer satisfaction
Customer satisfaction will go up as callers experience your organisation as easy to reach.
No extra software required
You will receive all your voicemail messages in an audio format that can be played with the standard audio software already installed on your computer.
All relevant information available
The email contains all relevant information you need to return the call, or handle any questions or complaints via email. Including the caller’s number, the message the caller left for you, and also the choices the caller made in the Virtual receptionist function as well as any postalcode they entered.
Get started with voice2email today
Voice2email is included with your Call Factory subscription. You can activate this feature whenever you want at no extra charge. Our numbers and all features work with any telephone system and all telecom providers. You do not have to make any changes to your existing telephone infrastructure when you register a number with us.
If you have any questions about Voice2email or need help with the activation of the service, contact our customer service department.
Take control of your telephone communication. Receive all revent information on time and be empowered to act timely and relevant to change as they happen. Your Call Factory subscription gives you access to advanced features such as Call Filters, Real-time Statistics, the ability to change your Ring-to number and any other number settings, giving you full control over your telephonenumber.