Call Filter
Do you have callers you would rather, for whatever reason, avoid? You can easily block these callers with our Call Filter feature. This allows you to spend your time on the conversations that truly matter to you.
Call filters are simple and efficient. You can, for example, compose temporary or permanent lists of numbers from which your Freephone or Premium rate number will be unavailable.
A caller trying to reach you from a filtered number will hear a recording with a standard explanation.
Enjoy these advantages
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Increased pleasure at work
Your employees will no longer be annoyed by unnecessary conversations. Their smiles will be noticed on the other end of the line.
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Improved concentration
An undesired phone call can be quite distracting for your agents. Call Filter ensures that they can remain fully focussed on providing their services.
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Better service
The increased pleasure at work, the improved concentration and a lower time pressure ensure that your agents are able to provide a better service.
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Lower expenses
If you share the call charges with the caller, the Call Filter will help you lower expenses.
Activate your Call Filter
The Call Filter is part of your Call Factory subscription. You can activate this service whenever you want, at no additional charge. Our numbers and extra functions work with every phone system and telecom provider. You will not have to make any changes to your existing telephone infrastructure when you register a number with us.
For more information or to activate your Call Filter, simply contact us.
Not a customer yet? Our Freephone and Premium rate number subscriptions come with a complete package of extra features. For more information, contact us.
Complete control
Take control of your telephone communication. Receive all revent information on time and be empowered to act timely and relevant to change as they happen. Your Call Factory subscription gives you access to advanced features such as Call Filters, Real-time Statistics, the ability to change your Ring-to number and any other number settings, giving you full control over your telephonenumber.
