There are plenty of reasons why an organisation would want to record all their incoming telephone calls. Employees or agents will be able to replay a conversation afterwards to recover call details; the recordings are proof of any agreements made...Read more
When you register a freephone or national phone number at Call Factory, you get access to a wide range of handy features. One of these features is call recording, and it allows you to do just what its name implies: record every call from...Read more
More and more services are available as ‘cloud solutions’. Whether it’s recruitment, marketing, PR or accounting, virtually anything can be arranged online.
One online application that businesses have embraced is the virtual telephone...Read more