01/12/2017

There are plenty of reasons why an organisation would want to record all their incoming telephone calls. Employees or agents will be able to replay a conversation afterwards to recover call details; the recordings are proof of any agreements made...

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21/11/2017

When you register a freephone or national phone number at Call Factory, you get access to a wide range of handy features. One of these features is call recording, and it allows you to do just what its name implies: record every call from...

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04/10/2016

If you choose to register a servicenumber at the Call Factory you will receive access to many extra features. One of these extras is the ability to record telephone calls that are made through your...

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20/07/2015

More and more services are available as ‘cloud solutions’. Whether it’s recruitment, marketing, PR or accounting, virtually anything can be arranged online.

One online application that businesses have embraced is the virtual telephone...

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