Naturally, you want a telecom provider with experience. The Call Factory, with its 15 years of experience, is a veteran in the field of toll-free and premium rate numbers. This would not have been possible without our many satisfied customers.
We are constantly innovating and improving our infrastructures and telephone functions so you can offer your callers the best possible client experience.
Specialised in toll-free and premium rate numbers
Toll-free and premium rate numbers are our core business. This is what makes us unique. This specialisation also means that we are constantly investing in our services.
At your service
Your service number is a vital part of your organisation. That is why our customer service department is ready to answer any questions you may have. Our internal technical support staff can quickly resolve any technical issues you encounter.
From servers running on green energy to the use of recycled paper and everything in between: we are a green organisation and do everything we can to minimise our environmental impact.
All kinds of clients use our platform: small and medium-sized companies, multinationals, foundations and even other telecom providers. With satisfied customers in over 20 countries, Call Factory has grown into a heavyweight of the telecom industry.
Phone numbers worldwide
We provide Freephone and Premium Rate numbers, as well as Geographical numbers in a many countries around the world, in response to ever-increasing demand by companies that work across borders.
Many built-in features
Thanks to our advanced Interactive Voice Response (IVR)-system, Call Factory customers enjoy a wide range of features that are available with every account. These features include: Virtual receptionist, voice2email, Call queueing, Direct forward, and much more. All of these features can be controlled from our unique, easy to use, online control panel. As a Call Factory customer, you are in control of your number 24/7 and your organisation will always be reachable.
Platform version 3.0
Our platform is called Galaxy, which is currently in its third version. We have back-bone connections to six worldwide provider. This new-generation Intelligent Network-paltform connects incoming calls to any destination, while adding extensive IVR-functionality.
For an overview of what Call Factory has to offer, see our Freephone, Premium rate and IVR pages.
Be sure to also read about our extensive feature list.
Once convinced, you are more than welcome and we will do our utmost to make your telephone service a success.